Shipping and Return Policy
Any product you purchase from NewOn through any platform, including website, facebook, and Instagram, will come with free shipping. We offer shipping services throughout Pakistan and you are automatically eligible for free shipping upon ordering any product(s).
If any product arrives to you damaged or discolored, you can file for return. Do note that the return filing should be immediate upon receiving the parcel. The company will look into the matter and facilitate accordingly. We are open to any returns if the product you receive does not satisfy its description.
Do note the following when ordering:
- The color of the item may vary slightly because of various factors including your screen colors and monitor brightness.
- We request you to allow for slight deviation in measurement data.
If you have any query regarding your orders or you are having trouble dealing with a parcel/shipment, you can contact us at (+92) 343 9227883.