Zainab H. — Lahore, Punjab ★★★★★

Ordered 12 of these for our new café in Gulberg. The jute rope texture looks stunning against our exposed brick walls, and the ST64 filament bulb gives that perfect warm amber glow our customers photograph constantly. At ₨ 1,200 each with the bulb included, we saved over ₨ 40,000 compared to the imported pendants we originally quoted. Newon delivered all 12 within three days.

Tariq M. — Islamabad, ICT ★★★★★

Hung three of these at staggered heights above our dining table in F-10. The one-metre rope length was perfect for our 9ft ceiling — no cutting needed. The E27 socket means I can swap to a brighter bulb later if needed, but the included 4W filament bulb creates exactly the cozy dinner ambiance we wanted. Excellent value for money.

Adeel R. — Peshawar, KPK ★★★★★

Used these for our coffee shop near University Road. The natural jute gives a rustic feel that matches our wooden interior perfectly. Customers keep asking where we got them. The filament bulb hasn’t flickered once in 6 months of daily 14-hour operation. Already reordered 8 more for our second branch in Hayatabad.

Q: Is the bulb really included, and can I replace it later?

Yes. Each pendant ships with a 4W E27 screw-base ST64 LED filament bulb pre-installed. The standard E27 socket accepts any 220V LED, CFL, or incandescent bulb up to 40W, so you can swap to a brighter or different CCT bulb at any time without replacing the fixture.

Q: Can I shorten the 1-metre jute rope for lower ceilings?

Yes. The jute rope can be trimmed to your desired length with sharp scissors. Simply cut at the required height, tie a secure knot at the ceiling mount point, and tuck the excess into the ceiling rose. For ceilings below 8ft, we recommend a 50–60cm drop to maintain safe headroom clearance above dining tables.

Q: Is this pendant suitable for outdoor or semi-outdoor use?

This pendant is designed for indoor use in dry environments — restaurants, cafés, homes, and offices. Natural jute rope is not treated for prolonged moisture exposure. For covered terraces or semi-outdoor dining areas, consider Newon’s IP65-rated string lights or silicone profile fixtures which are engineered for Pakistan’s monsoon humidity.

Q: How many pendants should I cluster above a dining table?

For a standard 4–6 person dining table (1.2–1.8m length), three pendants spaced 40–50cm apart at staggered heights (60cm, 70cm, 80cm drop) create a visually dynamic cluster. For bar counters or long communal tables, space pendants 80–100cm apart in a single row. Contact Newon via WhatsApp for a free layout recommendation based on your table dimensions.